Monday, 9 January 2012

online gaming community manager (Turkish market) AA

Vacancy number 10929

Utrecht reference 20111206-PNSH

company description

International leader in online gaming industry

job description

  • Building Turkish communities with the help of social networks and forums;
  • Engaging with the community including moderation and customer support;
  • Creating regular community updates;
  • Providing daily feedback to other teams, including reactive feedback (user comments and reviews) and proactive feedback (surveys, player meet-ups, and polls);
  • Creating new engagement opportunities that promote conversion, recurring payments, player retention, and product loyalty;
  • Identifying and analyzing issues and trends in customer requests and product performance; and
  • Communicating customer suggestions and providing ideas for product improvement


  • Fluent in Turkish and English, both written and verbal
  • Passion for social media and games
  • Previous community management and/or forum moderation experience
  • A team oriented self-starter with the ability to plan, organize, and execute
  • Creative and pragmatic approach to problem solving
  • Strong self-motivation and high level of commitment
  • Sympathetic to users’ needs and proactive in improving our user experience
  • Passion for writing and sharing your ideas with others
  • Good knowledge of Microsoft Windows/MS Office
  • Fluency in other languages a plus
  • Valid EU work permit and residing in the Netherlands

salary indication

2100- 2200

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