VACANCY: Temporary Customer Service Representative speaking Italian and Spanish in Amersfoort (NL)

Temporary Customer Service Representative speaking Italian and Spanish_JK

Vacancy number 775713
Amersfoort reference 20140221-IOFT

company description

International company in the medical sector.

job description

cope of position

The employee in this position is responsible for providing exceptional customer service to our customers. The employee assists customers with any issue that may arise as a result of doing business with this company.

This position deals front line with customer and must always represent the company and our customer service philosophy with the utmost integrity.

Basic function

Responsible for receiving, monitoring and processing customer orders in a timely manner with emphasis on accuracy and professionalism.

Interface with other departments to ensure that customer’s service requests are processed in a timely manner.

Responsibilities

• receives customer orders, service requests and customer complaints by phone, fax, mail or e-mail

• performs clerical processing of orders and requests which includes record search, investigation of problems and complaints
• interface with other departments to ensure that customer’s service requests are processed in a timely manner.
• participates in training of new personnel.

• provides customer with accurate information regarding our products and sales promotions, customer orders and our service guidelines (product returns / complaints)

• gets familiar and adheres to company policies and procedures regarding order processing and complaint handling
• complies with ISO procedures
• Other responsibilities and duties may be assigned as needed.

requirements

Education / Experience

HBO/College level

Minimum 2 years of customer service experience in a comparable environment

Knowledge / Skills / Abilities

• have or develop proficiency in both customer service and sales administration skills

• strong communication skills (clear, intelligible verbal communication, probe for information) as communication with customers and sales representatives is often needed
• ability to operate computer systems with accuracy and efficiency

• have ability to prioritize

• give attention to detail

• basic knowledge of Excel and Word
• ability to work independently

• flexible and outgoing team player personality with conflict resolution skills

• ability to adapt and implement new procedures as required to provide excellent customer service

Language skills

• Excellent Italian and Spanish, as well as fluency in English

salary indication

Depending on the experience

selection procedure

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on http://www.undutchables.nl/mijn-profiel/inschrijven.html  

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise.  We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Found originally here http://www.undutchables.nl/candidates/search-vacancies?detail=775713

Vacancy: Médecins sans Frontières (MSF) - Health Advisor

With this re-opening of this vacancy we are with immediate effect looking for a Health Advisor (100%). Based in Amsterdam

Specifications - (explanation)

Location	Amsterdam, The Netherlands
Function types	Technical, Laboratory positions, Research, Development, Innovation
Scientific fields	Health
Hours	40.0 hours per week
Salary	€ 3469 - € 4954
Education	University Graduate
Job number	AT Health Advisor
Translations	en
Short link	www.academictransfer.com/20942

Apply for this job within 22 days

Job description

OBJECTIVE OF THE POST
The overall objective of the post is to provide medical and public health leadership in one portfolio of countries, to ensure MSF-OCA interventions effectively address the health needs of the populations we serve. This requires a close working relationship with the Operations Manager in order to develop, lead and ensure implementation of new strategies and interventions. The HA has a functional line directly to the medical coordinator for each country in the field. The Health Advisor works with support from a second Health Advisor in each portfolio.
KEY TASKS
The Health Advisor is responsible for leading the implementation, and assuring the quality of, health and medical programmes in his/her portfolio. This includes:

• Providing medical leadership to countries in his/her operational portfolio ( 3-5 countries), following the direction provided by the MSF-OCA Strategic Plan 2011-2014, annual plans and current MSF medical policies;
• Providing expert advice and support to the portfolio (Operations Manager, medical co-ordinators and country managers) in developing medical and health policies for his/her countries and translating them into effective operational strategies, including related advocacy and Access Campaign issues;
• Visiting each country/project to review programme direction, quality, and develop strategies, at least once a year;
• Coordinating the support from internal/external specialist advisors for specific countries;
• Reviewing/approving key HR appointments (Medco, Project Coordinators etc) for field projects, and (de)briefing of field staff;
• Directing and supporting medical co-ordinators and country managers in implementation of the country planning cycle: country policy, annual planning, and project proposals; 
• Stimulating awareness of emerging health problems in populations in countries and in ensuring an appropriate response;
• Ensuring that MSF-OCA field practice meets internationally agreed medical ethics, standards and laws (quality of medicines, treatment protocols, transport of biological and pharmaceutical materials), given contextual constraints;
• Monitoring the quality, outcomes and achievements of programmes.

In addition, the Health Advisor will contribute as requested by the Coordinator of Health Advisors to:

• The development and implementation of new health policies, operational strategies and protocols for MSF-OCA, including the development of pilot initiatives in the field;
• The development and implementation of operational research in MSF-OCA;
• Publication of relevant experience/research in medical and general media;
• Training and representation tasks as delegated by the Coordinator of Health Advisors.

Requirements

PROFILE AND QUALIFICATIONS
Required:

• Medical doctor, with broad knowledge and experience in the field of international Public Health and up to date clinical skills in tropical medicine;
• Relevant academic qualifications (minimum MD and Master of Public Health);
• Proven ability to provide strong leadership and vision in project/programme management;
• Proven strategic and analytical skills in medical programming;
• Excellent communication and negotiation skills (oral and written);
• Knowledge and experience in the humanitarian world; commitment and passion for the goals and work of MSF;
• At least 3 years field experience with a medical-humanitarian organisation, preferably with MSF and in a medical coordinator role;
• Ability to provide emergency support to field programmes for up to six weeks per year at short notice (ie 48hrs);
• Flexibility to travel and support projects (up to 40% of the job will be spent on project visits);
• Fluency in English and preferably French is an advantage.

Preferred:

• Knowledge and experience in a specialist area, preferably epidemiology, health research, or a clinical specialty (e.g. tropical medicine, infectious diseases, paediatrics);
• Ability to motivate and coach professionals.

Conditions of employment

WE ARE OFFERING

• A full time appointment (based on a 40-hour work week) for a period of (preferably) three years;
• A gross salary of a minimum of € 3469 and a maximum of € 4954 per month (scale 8) depending on relevant work experience, for a full-time appointment;
• A challenging position within a stimulating, professional working environment in a major international organisation;
• Attractive secondary benefits (premium free pension, 30 holidays).

Contract type: Temporary, three years

Organisation

Médecins sans Frontières (MSF)

The overall purpose of Médecins sans Frontières (MSF) is to preserve life and alleviate suffering, while protecting human dignity and seeking to restore the ability of people to make their own decisions. MSF accomplishes this through the provision of medical aid and a personal commitment to act as witness to events surrounding populations in danger. This work is essentially performed in periods of crisis, when a situation is no longer held in balance and the very survival of a population may be threatened. The underlying basis for realising MSF’s objectives is respect for medical ethics, humanitarian principles, human rights and international humanitarian law.

Department

Public Health Department (PHD)

The Health Advisor reports for all operational/medical activities to the Coordinator of Health Advisors. The respective Operations Manager will lead the cell and ensure day to day functioning of the cell. This will require close collaboration with the Coordinator of Health Advisors to ensure operational and departmental commitments are balanced.
In the Operations Centre Amsterdam (OCA) MSF-Holland, Germany and UK share ownership and responsibility for Operations in the field. This has resulted in programme portfolios managed by Operations Managers (OM) run out of Amsterdam (3-4 portfolios) and Berlin (1 portfolio), plus a medical unit (Manson Unit) in London. Each portfolio of countries is supported by a team of advisors (the cell) - including the Health Advisor- led by the Operations Manager.
The Public Health Department (PHD) of the OCA supports the overall purpose of MSF, providing medical and public health leadership for the organisation. The department is responsible for providing strategic direction and integrated advice on medical and public health issues to the field and headquarters (operational managers). The PHD plays a key role in developing and maintaining the medical humanitarian identity and image of MSF-OCA, and in continuing to develop and improve intervention strategies so as to be relevant and effective. The Health Advisor plays a critical role in this, translating medical and public health strategies into field operations. The department is made up of a group of generalist Health Advisors (based in Amsterdam and Germany working directly with operations managers and the field), and medical and public health specialists (nutrition, water and sanitation, mental health, Access campaign etc) so as to provide expert support in a range of fields.

Additional information

If you are interested in this job and would like additional information, please contact Mr Koert Ritmeijer (Coordinator of Health Advisers) phone: +31 (0) 20 520 8767.

If you have applied for this vacancy before your CV has been assessed and there’s no need to reapply.
Acquisition as a result of this vacancy is not appreciated.

gevonden: https://www.academictransfer.com/employer/Artsen-zonder-Grenzen/vacancy/20942/lang/en/?utm_source=home&utm_medium=portlet&utm_campaign=Featured%20Job%20-Artsen-zonder-Grenzen-20942

VACANCY: 2 PhD-students biological treatment planning in radiotherapy and hyperthermia

Job AMR - 2 PhD-students biological treatment planning in radiotherapy and hyperthermia

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2 PhD-students biological treatment planning in radiotherapy and hyperthermia

Specifications - (explanation)

Location	AMSTERDAM
Function types	Research, Development, Innovation
Scientific fields	Health
Hours	36.0 hours per week
Education	University Graduate
Job number	50054612-ACT-NL-031017
Translations	en

Apply for this job within 10 days

Job description

Hyperthermia is the application of elevated temperatures (41-45°C) to tumour tissue and is applied in combination with radiotherapy and/or chemotherapy to improve tumour control. Hyperthermia can be administered before, during or after radiotherapy/chemotherapy. The sensitizing effect of hyperthermia depends on both the realized tumor temperatures and the order of application. In the hyperthermia community there is no univocal policy about the sequence of radiotherapy and hyperthermia and different institutes apply different treatment schemes. This research project “Towards biological treatment planning in radiotherapy combined with hyperthermia to improve clinical outcome” aims to find the optimal order of application of radiotherapy and hyperthermia and thereby further improve the effectiveness of clinical hyperthermia. This will be investigated using sophisticated treatment planning computer models, in which the combined effect of hyperthermia and radiotherapy is modeled. For accurate modeling knowledge about biological tissue parameters is necessary, which will be obtained from cell line and animal experiments for combined treatments with radiotherapy and hyperthermia.

Requirements

For this project we have vacancies for two highly motivated PhD candidates. One of them will carry out the cell line and animal experiments and the other candidate will perform the computer modeling part of the project. Candidate 1 should have an MSc degree in (medical) biology or a related background. The candidate should have good command of English. Excellent communicative skills and the ability to work within a multidisciplinary research group are essential. The research will involve in vitro and animal experiments. Candidate 2 should have an MSc degree in physics or a related background. The candidate should have good command of English. Excellent communicative skills and the ability to work within a multidisciplinary research group are essential. Programming experience in C/C++ is recommended.

Conditions of employment

We offer a salary in line with the Collective Labour Agreement for University Medical Centres in the Netherlands (CAO UMC) with a range of added fringe benefits, such as an annual bonus of 8.3 %, holiday allowance, collective discounted rates for a number of insurances, an attractive bicycle scheme and/or public transport allowance and free parking!
The PhD candidates will be appointed in a full-time position (36 hours/week) for a period of four years and at the end each PhD candidate should have completed his/her PhD thesis. Gross monthly salary for PhD candidates range from € 2.141,- gross per month in the first year up to € 2.743,- gross per month in the fourth year.
For more information please contact dr. Petra Kok, Physicist/Computer Scientist, or dr. Klaas Franken, Radiobiologist +31 (0)20 56 64231.

Contract type: Temporary,

Organisation

AMR

The AMC is more than just a hospital. It is a world in which patient care, research and education are integrated, and in which people are always central. It is an academic world full of possibilities for talented individuals that are looking for a place where they can excel. Thinking big, daring to dream, cooperating internationally. And never letting yourself be put off by ‘It’s not possible’ or ’It won’t work anyway’. That is the AMC mentality.

AMC Medical Research supports financiers, project leaders and coworkers on clear, effective and Legal execution of medical research within the Academic Medical Center (AMC) third parties financed. It contains advising and guidance on project preparations, project services and staffing management.

As a temporary researcher you will be contracted by AMC Medical Research. The related AMC department which you will service is physically your workplace. Working directly with your supervisor and your colleagues within your expertise or institution will be the base for your content job, your daily management and your working environment. The AMC Medical Research BV general employment conditions are largely similar to those of Academic Medical Center.

More information about employer Academic Medical Center (AMC) on AcademicTransfer. Direct link to this job opening: www.academictransfer.com/15717

Bron: http://www.academictransfer.com/employer/AMC/vacancy/15717/lang/en/

VACANCY: Phd student for project "The intergenerational transmission of abuse".

The Leyden Academy on Vitality and Ageing is looking for a PhD student (OIO) on a project: The intergenerational transmission of abuse.

Specifications - (explanation)

Location	Leiden, the Netherlands
Function types	PhD positions, Research, Development, Innovation
Scientific fields	Behaviour and Society, Social Science
Hours	40.0 hours per week
Salary	€ 2141 - € 2743
Education	University Graduate
Job number	AT PhD student (OIO)
Translations	en

Job description

As a PhD student at the Leyden Academy on Vitality and Ageing, you will be a part of a small scientific staff. You will become part of a multidisciplinary project that
explores the intergenerational transmission of family violence. As is known, neglect and abuse is sometimes transmitted from generation to generation, but it is unclear how this transmission actually takes place and which factors play a role. Does this mainly have a genetic background, are factors in the environment involved or is it the interaction between the two? We try to answer this question in a family study that includes three generations in a multiplex, multigenerational and case-control design.
You will be part of the multidisciplinary research team in this project. Your main focus will be with the older generation and on the qualitative research methods that are involved in this project, but you will also be involved in the other parts of the research project.

Requirements

You hold a MA in Social Science. You are well-acquainted with qualitative research methods and interview methods. Besides, you have interest in dealing with other research methods such as questionnaires and observational techniques. You are able to work independently and in a team and you possess excellent communication skills, including fluently written and spoken Dutch and English. You are able to take initiative, you are enthusiastic and inquisitive and you have the creative skills to find solutions, though with a critical eye for your work.

A flexible work approach and ability to cope with stress is essential and you will be expected to present and publish your findings. We may expect you to assist in organizing an international conference on the project topic.

Conditions of employment

You will be employed on a 40-hour week basis. The appointment is for 4 years. After 1 year the employment relationship will be appraised and either of the parties may then indicate whether the relationship is to be continued, with stating the reason(s).

The terms of employment offered by the Leyden Academy are highly favorable. For example, you will receive a 8% holiday remuneration, a year-end bonus and an individual pension arrangement.

Contract type: Temporary, 4 years

Organisation

The Leyden Academy on Vitality and Ageing

The Leyden Academy on Vitality and Ageing is a medical knowledge centre with an international education and research program in the field of geriatric medicine. It was launched on November 11, 2008. The Academy selects young medical students and ambitious professionals for vocational courses, given by leading international academics and for research towards all aspects of Vitality and Ageing.

Leyden Academy stimulates their pioneering in implementing excellent and innovative care to advance the quality of life of older people.
The Academy started an in-depth study on elder abuse.

Additional information

If you have any questions, or if you want more information on this position, please contact mrs. dr. J. Lindenberg, e-mail: lindenberg@leydenacademy.nl.

Direct link to this job opening: www.academictransfer.com/13859

Found here: http://www.academictransfer.com/employer/The-Leyden-Academy-on-Vitality-and-Ageing-/vacancy/13859/lang/en/