English speaking vacancies in Holland: Vacancy: Temporary English Customer Service Representative

Tuesday 14 January 2014

Vacancy: Temporary English Customer Service Representative

Functieomschrijving

In a team consisting of ten colleagues you will be responsible for all order support and processing for Europe. You will be contribute to the success of one of the main players in their field. Count on a position in an challenging, always demanding environment where you will never be bored! Be aware that this is not a position in a call center or product inquiry desk and there are no dealings with huge amount of retail orders. Furthermore, the department is not strongly automated or standardized, so creativity is appreciated. The position offers many challenges and opportunities!

Functie-eisen

Fluent in English and/or any other European language.
At least 3 years experience in Customer Service environment with complex products and processes.
Experience with order handling, data entry and logistics
Bachelor thinking and working level
Very good knowledge and experience of SAP is a must!
Flexible candidate (work hours are between 8-18 hours, shifts within the team).
Absolute full-time availability from January until the end of April.

This vacancy can also be found under: English, client services representative, Customer account management, Customer Relationship Management, Noord Holland, Order Management, Logistics Please note that only candidates living in The Netherlands will be considered for this role.

Aanbod

At first you will be starting working via Unique Multilingual, in case of strong perofrmance the position will be permanent. Salary indication: € 2750,-

Bedrijfsprofiel

The company is located in Naarden. Applicants living more than 40 km from Naarden will not be considered.

More info here: http://www.nationalevacaturebank.nl/vacature/3035561/Temporary+English+Customer+Service+Representitave/13

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Introduction of the ‘European Blue Card’

As from 19 June 2011 the Netherlands has a new purpose of stay: the European Blue Card. The European Blue Card is a separate purpose of stay in addition to the existing National Highly Skilled Migrant Programme. The EU Blue Card Council Directive is intended for highly skilled foreign nationals who do not have EU, EEA or Swiss nationality, and who wish to work in one of the member states of the EU. The Directive is also meant to make it easier to settle in another EU member state. A residence permit will always be required in that other member state, however. To obtain this residence permit the employee must comply with the conditions applicable in that member state.

The conditions for residence in the Netherlands as an EU Blue Card holder are stricter than those for residence as a Highly Skilled Migrant. The employee must have a contract for highly qualified employment for at least one year, earning at least EUR 60,000 gross (in 2011). The employee must have completed a course of higher education lasting at least three years. The employee must prove this by having his diploma assessed by Nuffic. For a regulated profession, a competent authority will take decisions about the admission to that profession.

Advantages
One of the advantages of the EU Blue Card is that it is easier for an EU Blue Card holder and his family members to settle in another EU member state at a later date. After eighteen months foreign nationals who have an EU Blue Card are exempted from the provisional residence permit (MVV) requirement, if they want to work in another EU member State. In this second member state the employee must submit an application for a residence permit as a holder of an EU Blue Card. Each member state may implement the directive in slightly different ways. If someone holds a Blue Card in the Netherlands, this does not mean that the requirements are also met in other member states.

Another advantage is that after having stayed lawfully with the EU Blue Card holder in the Netherlands for two years, the family members may apply for a residence permit for ‘continued residence’. For other purposes of stay this is only possible after having stayed lawfully in the Netherlands for three years. The family members must have resided legally and continuously within the territory of an EU member state for at least five years, however. An employee who has stayed legally in the Netherlands as an EU Blue Card holder for two years may apply for the status of ‘long-term resident as a non-EU member country national’. He must have resided legally and continuously within EU territory for five years and must comply with the other conditions for this purpose of stay.

Highly skilled migrants from outside of the EU

A highly skilled migrant is a migrant who comes to the Netherlands to be employed, and has a gross annual income of at least €47,565, or €34,881 if he/she is under thirty. This income requirement does not apply if the employee enters service for certain functions in an educational or research institution. For information on the specific functions to which this clause applies, you can inquire at the IND office for labour and highly skilled migrants. When a foreign national has been granted residence in the Netherlands as a highly skilled migrant, the employer of the highly skilled migrant is not required to be in possession of a work permit for that foreign national.

Professional soccer players, ministers of religion, teachers of religion and prostitutes are not eligible for a residency as highly skilled migrant.

Important!
The amounts stated above will be indexed every year as of 1 January.