Showing posts with label Support. Show all posts
Showing posts with label Support. Show all posts

Tuesday, 14 January 2014

Vacancy: Technical Support Representative English Spoken (in Nieuwegein, Netherlands)

Bedrijf: Creyf's Uitzendbureau Utrecht Biltstraat
Geplaatst op: vrijdag 10 januari 2014
Standplaats: Nieuwegein


Functieomschrijving
As a technical support representative you will be providing support to our customers and users. The users of our service are typically software developers, administrator, and system integrators. You will be helping these users access and use our service and must be comfortable working with a variety of operating systems, software applications, and network technologies. Ervery support request is unique without using scripts or canned responses. Our products are used worldwide so provide 24x7x365.

Functie-eisen
Excellent English verbal and written communication skills (Dutch is not required) A talent and passion for problem solving Be very comfortable learning, using, and explaining new software Have strong technical background and experience Experience with imaging software, such as Ghost, is a plus Experience with virtualization technologies, such as VMware is a plus Administrative experience with Windows and Linux Understanding of Windows and Linux networking Be very organized and have an attention to detail Prior technical support experience is a big plus Only successful applicants will be notified Technical, Educated, Organisation, Support, Software, English, Utrecht area.

Wat wij bieden
A challlenging position for a talented technical/software professional


Bedrijfsprofiel
A California-based software company that has been providing software and services tot the enterprise training market since 1992. The software is used by companies to deliver online and classroom training around the world.


Contactinformatie
<br />Interesse in deze functie? Klik op "direct solliciteren" om direct te reageren of neem voor meer informatie contact op met Utrecht Biltstr. op telefoonnummer: 030 2307150.


More info here: http://www.nationalevacaturebank.nl/vacature/3036713/Technical+Support+Representative+English+Spoken/14

Sunday, 11 December 2011

IT Support Employee Italian/ English


QISS IT

Bron: Werk.nl website
Wolga 9 c
2491BK 'S-GRAVENHAGE
http://www.qiss-it.nl



This organization counts thousands of users. At the European headquarters in Rotterdam, you wil support the users of the various European offices. It is an informal company.

For an international company based in Rotterdam am looking for an IT Support Employee. It is function at a skilled support desk.
Main language: English and Italian
If you speak another European language as: German/French this would be an advantage. Good knowledge of Microsoft and preferable Lotus Notes.


•Define reported issues and escalate to the proper support groups;
•Support on applications (Lotus Notes, SAP, Citrix, Blackberry, MS Office, Checkpoint VPN, etc.)
•Escalate ICT related problems, troubleshooting on incidents;
•Write instructions in the English language;
•Translations from Dutch and/or German and/or French to English
Apply before21 december 2011

Referentienummer :2035456





•Define reported issues and escalate to the proper support groups;
•Support on applications (Lotus Notes, SAP, Citrix, Blackberry, MS Office, Checkpoint VPN, etc.)
•Escalate ICT related problems, troubleshooting on incidents;
•Write instructions in the English language;
•Translations from Dutch and Italian to English
Contact person:José van Dalen

Phone :0619423440
E-mail :josevandalen@qiss-it.nl