Showing posts with label hotel. Show all posts
Showing posts with label hotel. Show all posts

Sunday, 12 April 2015

VACANCY: Team Leader Back of House Amsterdam

Team Leader Back of House :

Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide.

Uncomplicated, sophisticated, young-at-heart, genuine, hospitable, vibrant....what do these words mean to you? Do they describe you or even more, the way you love to work and the people you want to work with? If so, then come be a part of the Andaz Amsterdam Prinsengracht! The hotel combines the best of lifestyle and boutique hotels with a contemporary and personal approach. The hotel offers 117 artistically inspired spacious guestrooms ranging between 27 and 36 sq m and 5 luxury suites ranging from 55 to 141 sq m.

In this role you will report directly to the Director of Operations and will be responsible to assist in ensuring the efficient and economic operation of the stewarding department, supplying services as required to the entire operation, and overseeing the operating equipment inventory.
This includes the following responsibilities:
  • Helps in managing and training the stewards of the outsourced company.
  • Monitors all stewarding operations; suggesting and assisting with adjustments when necessary.
  • Ensures that the stewards follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
  • Liaises closely with the F&B outlets with regards to their needs for operating equipment and its placement.

Requirements Team Leader Back of House vacature :

  • We are looking for a candidate ideally with a relevant degree in facility.
  • In addition we expect a minimum of 2 year's work experience in the F&B service, kitchen or stewarding, department of a hotel or large restaurant with good standards.
  • Good problem solving, communications and interpersonal skills should be your strength.
  • A motivated and hands-on personality with "eye for detail" would fit both the position and Hyatt´s organization culture perfectly.
  • Proficiency in English is a must and Dutch is prefered.

VACANCY in HOLLAND: Kitchen Porter Restaurant

We're unique. Are you? Unique new restaurant concept in one of Amsterdam's most prominent locations Sitting proudly on the corner of Prins Hendrikkade and Martelaarsgracht, our new restaurant concept fuses food, people, art & design to present a uniquely creative environment for art lovers and foodies alike. The menu draws inspiration from Italian cicchetti tasting plates, all lovingly blended with the freshest ingredients and delivered with a Mediterranean twist. The setting is open, rustic and honest, while the tables are simple and functional. Our one of a kind new restaurant concept is all about food, art & fun. Our people are at the heart of our new restaurant concept. Our chefs are artisans who design and deliver exceptional dishes. Our waiting team is engaging, thoughtful and passionate about great service. Everyone at our new restaurant concept shares a passion for art, culture and lifestyle, is welcoming, considerate and sociable. We are currently looking for an experienced and enthusiastic Kitchen Porter for our restaurant. Do you have: - energy, enthusiasm and creativity - experience in the hotel industry - a passion for art, culture and lifestyle - a background in the stewarding department If you do, we can offer you a unique opportunity to develop your career in a vibrant new environment and help us deliver a guest experience like no other. Functie eisen Kitchen Porter vacature : Responsibilities - Maintain supply of clean dishes, glassware, silver, pots etc., for all departments in the hotel - Assist in the breakdown of banquet functions and washes dishes from functions - Maintain a clean kitchen environment by assisting kitchen staff in following standard cleaning practices - Follow up on assignments from kitchen team and make sure tasks are completed in a quality manner - Assist other departments within the company if necessary - Actively engage in your own personal development to benefit the business and improving your personal skills Primary duties - Wash dishes, silverware, and glassware by operating dish machine - Keep glassware organized at all times and store clean dishes in the proper location - Assist kitchen staff with set-up and break down of employee cafeteria - Monitors trash levels in all cans and remove when needed - Monitor accurate supply and put together all relevant china, glass, silverware and other needs for all relevant departments - Take inventory of existing china, glassware, etc. and reports to the executive chef - Follow all company procedures to deliver outstanding service to our guests - Oversee that guest service is according to the art'otel context by creating an environment where everyone in the team is focused on 'connecting' with our guests Guest service - Consistently offer professional, attentive and friendly service to our guests and colleagues alike - Anticipate on guests' needs wherever possible, and to take action to enhance guest satisfaction Health and Safety - Have extensive knowledge of the company's security and health & safety procedures - Follow proper safety, hygiene, and sanitation practices - Exercise care, attention and caution in dealing with guests, colleagues and company property - Have full knowledge of your department's risk assessments Join us! Contact details: Christina Bechay Human Resources Manager Park Plaza Victoria Amsterdam & art'otel amsterdam pphaam@pphe.com http://www.hotelprofessionals.nl/vacature/kitchen-porter-amsterdam-2508

Wednesday, 5 November 2014

Guest Relations Officer-14001Z73 Amsterdam Marriott Hotel


Job: Guest Services/Front Desk
Primary Location: NLD-Netherlands-Amsterdam-Amsterdam Marriott Hotel
Organization: Marriott Hotels Resorts
Position Type: Non-Management/Hourly
Schedule: Full-time


With its many museums, colorful tulips, peaceful canals and 17th-century architecture, Amsterdam charms every visitor. In the midst of this splendid city, you'll find the Amsterdam Marriott Hotel. Our luxury Amsterdam Hotel, located across from Leidseplein's fine dining, shopping and entertainment, is a 5-minute walk to many attractions including the Rijksmuseum and Van Gogh Museum. In the morning, after a great rest on luxurious Revive bedding, visit the Vondelpark for a relaxing walk or our on-site 24-hour health club for a great workout. Spacious guest rooms have everything you need for business or leisure travel: air conditioning, high-speed Internet, in-room safe, mini-bar and work desk. Upscale and casual dining awaits in our two restaurants where you can grab a burger and beer or Amsterdam's finest steak in town.
Our 12 newly renovated banqueting facilities are equipped with the newest technology. We welcome you to our 'Future of Meetings'.

For more information: http://www.amsterdammarriott.com/


“A family away from home.”

The Amsterdam Marriott Hotel is looking for an enthusiastic and service minded Guest Relations Officer.

In this position you will respond to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction. During your shifts you are highly visible in lobby and Executive Lounge and you will assist the Front Office with their pre-arrival planning for their VIP’s. In this position you are able to check guests in and out and you escort our VIP guests to their room. You will supply them with information regarding property amenities, services, room features, and local areas of interest and activities. You will respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. You will contact appropriate individual or department as necessary to resolve guest requests.

In this position your core work activities will be:
- Contributes to a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Understands guest satisfaction results and contributes to game plans to attack need areas and expand on the strengths.
- Pro actively supports the Front Office teams to exceed guest expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists other Hosts in understanding guests’ ever-changing needs and expectations, and exceeding them.
- Provides excellent customer service by being readily available/approachable for all guests.
- Strives to continually improve guest satisfaction.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.

For the position of Guest Relations Office we are looking for a person who has:
- A 4-year bachelor's degree in Hospitality Management.
- A minimum of 3 years’ experience in Customer Service or related professional area.
- High proficiency (speaking, reading and writing) in English is required.
- Availability to work flexible hours and shifts.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

https://marriott.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=777735&src=JB-10224