Vacancy in Holland: Air Export Customer Service Agent m/f

Reference Number: AMS-YPOW-9LPCCS   


   
Branch   
Region   
Location   
Department   

    
AMS   
EMAIR - Northern Europe   
Amsterdam   
Air Services   



Description   
February 2014
© 2014 Expeditors International of Washington, Inc.
All information contained herein is confidential and proprietary and may not be reproduced, used, manipulated, disclosed, copied or disseminated without Expeditors' prior written consent.
Scope of Position:
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Air Export Department.


Major Duties and Responsibilities:

· Ensure smooth and timely customer freight & data process flow both incoming & outgoing.
· Work closely together with other departments involved in the customers’ freight & data flow.
· Attend & lead conference calls with customers.
· Ensure accurate and timely data entry into our operational system.
· Track and Trace Air Export Files and reporting / monitoring to ensure timely processing.
· Ensure shipment status information is communicated to overseas and customers.
· Ensure accurate and timely client and vendors billing.

· Interact with our customers in arranging their international shipments, meeting customer service standards.

· Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved).
· Meet compliance at all times to regulations internal and external in accordance with government regulations.
· Understand department process flow, and looking for best practices to improve operational efficiency and productivity.
· Ensure all customers standard operating procedures in place and documented.
· Meet KPI standards in accordance with the Company’s procedures.
· Overseas communications, timely responses to emails and requests (internal and external).
· Escalation of problems to Management when necessary.
· Prepare and take care of export & customs documents (MAWB, HAWB, COO, ATR, CARNET).
· Make decisions to let the company be profitable without ignoring the customer requirements.
· Monitoring shipment reports.
· Book and negotiate with airlines.


Personal Development:

· Meets company standards of 52 hours training per year per employee.
· Attend training classes when required.
· Complete mandatory training when required.
· Become an all-round export agent who is flexible and can handle multiple clients and different shipments (DG, LATAM).


Culture:

· Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
· No 9 to 5 mentality.
· Willing to help.

Qualifications, Experience and Education Requirements

· At least 1 year related experience; or equivalent combination of education and experience.
· Understanding of air documentation.
· Understanding of customs compliance processes a plus.
· Experience with handling customer quarter ends, understanding of importance of POD’s and revenue recognition.
· Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
· Pro-active, strong organizational skills.
· Good computer skills (Excel, Word, Outlook).
· IATA certification (preferred).
· Fluent in English.


Reporting Structure

· Air Export Lead Agent, Supervisor and Manager

   

   

   

Career Level   
Mid Career (2+ yrs Exp.)

   

Position Type   
Full Time

   

Salary   
to be discussed

   

Opening Date   
10/16/2014

   

Closing Date   
01/16/2015

   

Action Requested   
IMPORTANT !!! Due to legal requirements relating to the working permit, we can only
accommodate residents of The Netherlands and/or EU countries for this position

Send you E-mail to yvonne.pouw@expeditors.com for your letter and resume to:
Expeditors International BV
attn: Payroll & Benefit department
P.O. Box 75696
1118 ZS Schiphol

   
   
yvonne.pouw@expeditors.com

http://domino.expeditors.com/EXPD/Careers.nsf/WebJobs/85ACB7B2E713D63588257D0B00305334

Consultant in Life Sciences

Bedrijf:

Altran BV

Geplaatst op:

maandag 23 januari 2012

Standplaats:

Schiphol

Functieomschrijving

Altran Consultants provides pharmaceutical and biotechnological consulting services throughout the different steps of drug manufacturing. Our Life Sciences division delivers our clients high-value service offers, from organizational and regulatory audits to global project management assistance, guaranteeing them adapted solutions in compliance with pharmaceutical, biotechnological and GMP-related industries specific demands:

• Audit & Compliance;
• Quality Assurance;
• Quality Intelligence;
• Validation Life cycle;
• Supply Chain Assurance;
• Regulatory Affairs;
• Process optimization; and
• Project Management.

Our clients are the major international pharmaceutical and biotechnological companies located throughout Europe (Belgium, France, Switzerland, Netherlands and Ireland). Since its creation in 2005, our Life sciences division in Belgium is on a continuous growth with more than 140 professional and dynamic consultants. We build up a close management relationship with our consultants by providing them a unique coaching support and specific trainings enabling them to have a fulfilling and exciting consultant career. To further expand the team in The Netherlands we are looking for highly motivated enthusiastic knowledgeable people

Functie-eisen

You are dynamic, ready to challenge yourself on highly demanding projects? In your mind, the client satisfaction comes first and the added-value you bring to your project is one of your top priorities? If you share our values let us guide you toward expertise!

To sustain our growth, we are continuously recruiting engineers and/or academics with a background in Pharmaceutical and Biotechnological Engineering for the following positions:

• Junior consultants with at least a first significant experience to join our project teams;
• Senior Consultants with a sound experience to be involved in team and project management of one or several projects, or to take part as expert in several projects.

An international mobility is preferred and an excellent practice of English is mandatory to join our team.

Bedrijfsprofiel

Altran

Founded in 1982 in France, represents a unique endeavour. 18.000 engineers, consultants and managers at the very heart of the finest advances in technology. Today, we are European’s leading innovative consultancy, providing high value-added support for innovation. As a pioneer in the field of innovation consulting, Altran brings together the whole range of engineering and consulting specialties. We offer our consultants and managers the broadest choice of sectors of intervention on the market: Telecom & Media; Bank, Retail & Government; Electronics; Energy; Life Sciences; Industrial Sectors; Automotive, Railway & Aerospace. At Altran, services cover the entire project cycle, thereby allowing our consultants to combine consulting with implementation. This multi-tasking environment offers a rewarding foundation in high-technology skills. Altran is located in Schiphol-Oost and Eindhoven.

Send Application

We look forward receiving your application, by applying online! If you need more information or you have difficulties with applying online, please contact Ms. Samira Chalh (HR Partner), by email: recruitment@altran.nl

Bron: http://www.intermediair.nl/vacature/117880/Consultant+in+Life+Sciences/49

English speaking production employee (Schiphol)

Manpower Recruitment Center
Diemerhof 16 -18
1112XN DIEMEN
http://www.manpower.nl

Manpower offers you a project based job, which means that you will work certain weeks and other weeks there won´t be any work. You do not have to be extremely technical skilled to follow the procedures, but production experience is a huge demand, because you have to know how to deal with the whole day standing and have to work on a fast pace.

For a large company at Schiphol we are looking for production employees. As a production line worker you are responsible for assembling servers. You are standing on a production line with your co-workers, where you will put elements like hard drives and motherboards on the empty servers. Besides that, you are also responsible for the de-assembling of the old servers.

For more information call or email to learn more about the company with English as mother tongue or just send your resume.

Expiration date: 22 december 2011
Referencenumber : 1931800


You - have recent production experience, because you have to know how to deal with the whole day standing and have to work on a fast pace. - are highly flexible - are available for 40 hours a week - are able to work from 8:30 AM - 18:00 PM.

For info mail or call:
020-6602341, recruitmentcenter@manpower.nl

See: werk.nl