Showing posts with label Games. Show all posts
Showing posts with label Games. Show all posts

Tuesday, 12 May 2015

Vacancy Game House Eindhoven: NATIVE ENGLISH SPEAKING CUSTOMER SUPPORT AGENT (FULL-TIME)

Native English Customer Support agent
GameHouse - Eindhoven

Are you service-oriented, a true troubleshooter and a team player? And are you interested in casual games? Then we would love to meet you!
We are currently looking for a:
NATIVE ENGLISH SPEAKING CUSTOMER SUPPORT AGENT (FULL-TIME)
In a small, agile, flexible and companionable team you will be working together to help and answer our players by e-mail. This includes price and game inquiries, questions regarding subscriptions, technical questions, etc. We currently do not offer telephone support and you will be dealing with customers solely via e-mail.
Main tasks Customer Support Agent:
  • Answering e-mails from customers
  • Follow up on 2nd level support
  • Implementing improvements and updates, i.e. new FAQ items
  • Web care; checking reviews for our own website and maintaining our Facebook pages, etc.
  • Escalating and chasing of issues
Your profile:
The ideal candidate for this position combines a passion for results, ideas and customer care. You are a native English speaker and have an understanding of computers/systems. Knowledge of other languages, especially French, German or Spanish, is a big plus. And of course, you love casual gaming!
Requirements:
  • Relevant education: MBO or HBO level
  • Minimum of 3 years job experience
  • Fluent written English. Any additional languages (French, German, Spanish, Dutch, Italian, Swedish) are a plus.
  • Customer support and service oriented
  • Attentive towards what you read and answer
  • Strong problem solving abilities
  • Exceptional communicator and good team worker
  • An eye for improving processes and customer experience
Are you interested to start working for the world leader of online games? Send an e-mail with your CV and motivation letter to Irma van den Akker.
Vereiste ervaring:
  • Customer Support: 2 jaar


http://www.indeed.nl/cmp/GameHouse/jobs/Native-English-Customer-Support-Agent-2530d93f3070e412 

Wednesday, 5 September 2012

VACANCY: PhD student on the subject Social Interactions in Games

PhD student on the subject Social Interactions in Games at the Centre for Mathematics and Computer Science (CWI)

Specifications - (explanation)
Location Amsterdam, the Netherlands
Function typesResearch, Development, Innovation
Scientific fieldsEconomics, Applied mathematics or computational science
Hours 40.0 hours per week
Salary € 2057 - € 2636
EducationUniversity Graduate
Job number AT OIO Soc. Interactions Games
Translations
Apply for this job within 10 days

Job description

Many real-world applications are complex and distributed in nature in that they involve a multitude of independent decision makers who attempt to achieve their own goals. It is well-known that strategic choices often result in outcomes that are inefficient for the society as a whole. Algorithmic game theory has shed new light on various aspects of such situations of strategic interaction. However, most studies assume that the decision makers correspond to “isolated" entities who make their choices based on purely selfish incitements. This assumption is overly simplistic: Decision makers are often motivated by other-regarding preferences such as altruism, spite or fairness and typically exhibit complex social relationships. The goal of the project is to gain an accurate understanding of such social interactions in games.
Relevant research aspects of the PhD project include (but are not limited to) inefficiency of equilibria, complexity of games, algorithmic mechanism design, etc.
The PhD candidate will be given the possibility to pursue part of her/his studies abroad, to attend international doctoral schools, conferences and workshops, and to participate in the national PhD programme organized by the LNMB (Dutch Network on the Mathematics of Operations Research).

Requirements

The PhD candidate is required to have a master's degree in mathematics or computer science and should have an excellent background in combinatorial optimization and algorithms. Ideally, the candidate has already worked in the area of algorithmic game theory and demonstrated the ability to pursue independent research. Candidates are expected to have an excellent command of English, and good academic writing and presentation skills.

Conditions of employment

The terms of employment are in accordance with the Dutch Collective Labor Agreement for Research Institutes ("CAO-onderzoeksinstellingen"). Moreover CWI offers attractive working conditions, including flexible scheduling and help with housing for expat employees. CWI also offers excellent and flexible terms of employment, including an employee pension fund.
The gross monthly salary, for an employee on a full time basis, is €2,057 during the first year and increases to €2,636 over the four year period. Expats may apply for a profitable tax ruling, which, if approved by the tax authorities, would mean not having to pay taxes over 30% of your income.
Contract type: Temporary, 4 years.

Organisation

Centre for Mathematics and Computer Science (CWI)
Founded in 1946, the Centrum Wiskunde & Informatica (CWI) is the national research institute for mathematics and computer science in the Netherlands. It is located at the Science Park Amsterdam and is part of the “Netherlands Organisation for Scientific Research” (NWO). The institute is internationally focused and renowned for its high quality research. Over 160 researchers conduct pioneering research and share their acquired knowledge with society. More than 30 researchers are employed as professors at universities. The institute has generated twenty-one spin-off companies.
CWI maintains excellent relations with industry and the academic world, both in the Netherlands as well as abroad. After their research careers at CWI, an increasing number of young staff members find employment in these sectors, for example in spin-off companies that are based on research results from CWI. Of course, library and computing facilities are first-rate. CWI's non-scientific services to its personnel include career planning, training and courses, and assistance in finding housing.

Department

Algorithms, Combinatorics and Optimization Group (PNA1)
The Algorithms, Combinatorics and Optimization Group (PNA1) performs fundamental research, focusing on the development of new efficient algorithmic methods for problems in combinatorics, optimization and algorithmic game theory. The group's research is motivated by real-world applications. The techniques that the group develops make use of tools from mathematics, operations research, computer science, game theory and logic.
The PhD candidate will be part of the Algorithmic Game Theory Group within PNA1, which focuses on interdisciplinary research at the interface of game theory, optimization and algorithms.

Additional information

Additional information can be obtained from Prof. dr. Guido Schaefer, email g.schaefer@cwi.nl.
Please send your application before 15 September 2012.
Applications should include a detailed CV, a motivation letter, a list of your M.SC. courses and grades, a copy of your master thesis, and preferably a list of publications. Please also mention at least two references.
Additional information about working at the CWI can be seen at the video “A Fundamental Difference”.
More information about employer Centrum Wiskunde en Informatica (CWI) on AcademicTransfer. Direct link to this job opening: www.academictransfer.com/14582

Bron: http://www.academictransfer.com/employer/CWI/vacancy/14582/lang/en/