Inside Sales Advisor, Norwegian - AJ
Vacancy number 825657
Amsterdam reference 20140423-AJ
company description
Undutchables Recruitment Agency is your recruitment partner for career opportunities within the international business sector in the Netherlands. On behalf of our clients we match multilingual talent with challenging jobs in the Netherlands.
Our client is an international vehicle manufacturer with cutting-edge technology.
The client’s teams operate with a non-conventional product development philosophy of high inter-disciplinary collaboration, flat organisational structure, and technical contribution at all levels. You will be expected to challenge and to be challenged, to create, and to innovate. These jobs are not for everyone, you must have a genuine passion for cars.
job description
The Role
The primary focus of the Inside Sales team is responding to customer inquiries about the purchase of new vehicles in a timely and accurate manner. The HQ Inside Sales team will focus on Vehicle Configurations and will be working with existing Reservation holders to convert their reservation in to a production order. The HQ Inside Sales Advisor is responsible for these customer service activities in order to deliver top quality customer service and customer satisfaction.
Responsibilities
Respond to all reservation and new ownership inquiries from multiple contact channels in a timely and accurate manner.
Work with existing Reservation holders to convert their reservation in to a production order in order to achieve expected build, shipment and delivery objectives.
Conduct business dealings in a way that creates a superior prospect experience that represents the brand values.
Utilise a consistent contact process to follow-up, nurture, and close leads generated by marketing campaigns.
Achieve company aims for vehicle order levels.
Maximise and leverage phone time, including pre-call planning, and adhere to activity metrics.
Keep up with industry trends and best practices, including utilisation of new technology and web resources.
Work with the technical departments to understand current vehicle and production talking points.
Utilise, update and maintain the integrity of information in the CRM system.
Provide suggestions for website improvements.
Escalate matters that require senior management concurrence in a timely manner to line management.
Work on the continuous improvement of processes and procedures related with the Purchase of a vehicle.
requirements
Strong team-player.
Excellent Communication and relationship management skills, both oral and written.
Bachelor’s Degree preferred. In lieu of a degree, relevant experience in a customer-facing environment.
Fluency in Danish and English required.
Ability to prioritize effectively and handle shifting priorities.
Attention to quality and detail.
Valid drivers license.
This is a junior position – the main requirement is not experience, but it is a must that you have a real and committed passion and enthusiasm for cars and knowledge of this subject.
The location is flexible – candidates can work from the HQ in Amsterdam, the Netherlands or from a local office in Denmark.
salary indication
34.000 Euro gross per year, including a secured bonus.
selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on http://www.undutchables.nl/mijn-profiel/inschrijven.html
Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.
We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.
http://www.undutchables.nl/candidates/search-vacancies?detail=825657
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